Loading... Please wait...

FAQ

How Do I Become an Authorized Dealer?

Dream Big Wholesale Doll Clothes, LLC. is strictly a wholesale company and we do not sell to the public. You must have a registered business, business name, and a business resale tax id. Complete our registration form and you will receive an email with a few questions to complete the reviewing process. Once your account has been approved, you will then receive an email of approval. You then will be able to login into our site with your email and password that you had created during registration and start shopping our fabulous clothing line.   

You can call us to apply by phone 888-362-9712. As part of becoming an authorize dealer you must agree with our Terms and Conditions.

 What is the minimum order requirements?

Opening minimum orders are $150 and reorders minimum is $50

What form of payments does Dream Big accepts?

We accept American Express, Master Card, Visa, and Discover.

 Oops, I forgot my password!

You can request your password simply by pressing “forgot password” below the login button or you can call customer service 888-362-9712

 View my order History?

Log into your wholesale account and click on my account tab on top right of page and click in complete.

Do you ship International?

Yes we do! If you are an approved Dream Big authorize dealer. International buyers are responsible for all duties and taxes related to their Arianna® Boutique Doll Clothes purchase. We will do the best to consolidate all merchandise in the best boxes available to provide you the best shipping rate available to you. In the event upon registration your country is not in the dropdown box please call us 888-362-9712 or email us at customercare@dreambigwholesaledoll.com

How can I get a copy of my invoice and a tracking number of my order that has been shipped?

Every order is shipped with packing slip and invoice. You will also receive an automatic email upon checkout of your order with a tracking number. You can also login into your account to view your order and tracking information.

 When will my order ship and what are my shipping charges?

We ship from New Jersey, orders are shipped same business day or next business day. We ship via UPS. International orders will ship via USPS First Class mail international 4lb limit as per USPS or Priority Mail International. Expeditated shipping is available upon request.

Shipping cost is calculated upon fulfilling based on total weight, dimensions of carton and value of order and shipping address. 

Return Policy
All returns must be new, unopened, and are to be made within 30 days of original purchase with prior return authorization from customer service 888-362-9712 or email us at customercare@dreambigwholesaledoll.com. Please have your Invoice number when calling. Shipping charges are not refunded and a 15% restocking fee applies.

Damage claims must be reported within 5 business days of receipt. No returns accepted after 30 days from original purchase. Refunds can take up to 30 days to process. Sale items are final. 

May I sell your products on Amazon?

Dream Big Wholesale Doll Clothes, LLC does not allow customers to sell resell Arianna® doll products on marketplace channels such as Amazon, etc... Failure to comply with our company policy will forfeit your membership with Dream Big Wholesale Doll Clothes, LLC. Please do not apply if you intend on selling our products in such venue - we check.

Contact Us

Dream Big Wholesale Doll Clothes, LLC.

122 Millbrook Road

Hardwick, NJ 07825

Phone 888-362-9712 

www.dreambigwholesaledoll.com